Communication training

with measurable behavioural change

Training

In-house and online

Credosity

Business-writing software

Get instant feedback on your business-writing blindspots now

Trusted by large enterprise & government for consistently clear communication

We'll help you write, think, and lead at work

Our clients say

nabH
'Training was insightful, relevant, practical and enjoyable.'
Head of Policy and Reporting
NAB Group Risk
woolworthsH
'I wish I knew this stuff when I started my career 20 years ago! There are a lot of people struggling with business and board writing. Thanks for being generous with sharing your knowledge.'
General Manager, Group Safety
Woolworths Group
urbis-logoH
'Your tips and advice, and I used them all, made my last report 1000% easier to write. Best of all, our client loved it, saying it was very well written, very readable, well presented, and logical.'
Employee
Urbis (Australia, Asia, Middle East)
People trained
Number of analyses
Words analysed
Total 'Cred boosts' globally

Why us?

Personalised learning

One size does not fit all. Whether your people deep-dive our learning or dip their toes in, we tailor every course to your needs. Our pre-course preparation covers:

  • management and attendee goals for the training
  • in-depth analysis of attendee writing samples.

Unique, measurable behavioural change

Our powerful enterprise-grade software—Credosity—is central to your learning experience. It creates lasting behavioural change back at the desk, and measures improvement over time.

Unexpected thinking

We’re well known for our unexpected approach to comms training. You’ll learn principles from diverse fields like journalism, digital marketing, advertising, behavioural economics, emotional intelligence, sales, psychology and sociology. And we’ll make it stick with our highly engaging delivery (cue ‘edutainment’).

Enterprise experience & depth

For 20 years we’ve been laser focused on large enterprise. We know what works (and doesn’t) for CXOs to graduates.

Avoid the huge cost of poor communication

Ditch inefficiency

FedEx saved $400,000 per year by rewriting operations manuals to make finding information 80% faster.

Avoid disaster

‘… a history of miscommunication’ was one of the root causes of the 1986 Challenger disaster.

Save projects

The world’s biggest project-management association, PMI, found poor communication kills half of all failed projects.

Dodge blunders

An oil company spent hundreds of thousands of dollars developing a new pesticide. Then they realised one of their techs had worked it out five years earlier. But his report was written so badly no-one finished reading it.

Save millions

The U.S. Navy found it could save $27 to $37 million a year in officer time with more readable business memos. Officers read the revised memos in 17 to 27% less time.

Keep customers

Computer manufacturer Coleco lost $35 million in a single quarter – and eventually went bust – when customers bought its new Adam computer, couldn’t follow the instruction manuals, and returned their computers.