Clients & results
Who we help and how
Who we help
CEOs
'I want a culture of great communication that propels us forward, not one that holds us back.'
HR leaders
'I want a productive, focused workforce that's as good at communicating as they are at their technical skills.'
Managers
'I want my team to write better drafts for my approval, so I don't waste so much time fixing their work!'
Businesspeople
'I don't want "average" communication skills to hold back my career.'
What our clients say
'This was a great course. Rather than feeling defeated that I'm doing some things wrong, I felt eager to implement the training to get my writing right.'

'I was SO impressed with the facilitator. Absolutely brilliant, engaging presenter who made excellent use of the technology and kept us all engaged for the whole day – not an easy feat over webinar!'

'Thank you; very worthwhile course. Should be compulsory for all staff.'

'I really loved the course. The content was extremely helpful. It was also one of the most engaging courses I have done.'

'Thoroughly enjoyed the virtual training. The facilitation was amazing. Content was relevant and practical. Couldn't recommend it more highly.'

Motor Property and Specialty ClaimsSuncorp
'Really fantastic course. Probably the best I've ever done. I feel this will have a greater impact on my career than most technical-oriented courses. Effective communication as an engineer is so important and often underappreciated.'

'I've done a few writing courses through work. This one is the best by far.'

'This course changed my life and I'm being serious! How many practical, non-leadership-type programs can boast of that ability?!'

'Your content and delivery are excellent.'

'Amazing course. Such a refreshing change from many of the dry courses on communication. 10/10!'

'It was people-oriented and not based on how technical or smart someone is.'

‘Engaging, practical and very relevant to what we do!’

'Quite possibly the best course I've ever been on. It's helped me no end with my writing. You may have just changed my working life.'

'You can tell the difference in quality between this course and others. Plus, all really practical tips.'

'The training was amazing. I’d recommend it to anyone. Presentation skills are not soft skills these days; they’re core skills.'

'What an enriching learning experience. You are absolutely fantastic at how you run your sessions.'

'My emails now motivate readers to do what I ask!’

'I was promoted! Your course content was a big plus in getting my new job. Thank you.'

'The session was an eye opener! I heard really good feedback from the rest of the team as well. Thanks for keeping everyone engaged.'

'Your overall approach was impressive, practical and not too academic. Our consultants now write with more flair and interest, focus on the most important issues and adapt well to different audiences.'

'Highly pragmatic and instantly implementable.'

‘I've found all this new information incredibly valuable and quite empowering! Thank you for what has probably been the best and most informative in-house training session I have ever attended!'

'This has got to be the most excited I've seen our team about their writing. They now feel armed with knowledge on how to move forward confidently.'

'We were surprised at how much we learned and how much fun it was. Since most of what we do is via writing, I expect big productivity gains from my team.'

'Spot on. Very good to get tools to break long-standing habits.’

‘My team immediately saw changes in my writing (punchy subject lines, shorter sentences, involvement techniques).’

'Your course was an amazing experience. It's truly changed how I’ll plan, organise and write emails and reports.'

'It's not until you get critical feedback from someone who knows what they're talking about that you realise where things are going wrong and how you can improve.'

‘Interactive, challenging approach that engaged me on what could have been a dull subject.'

'Feedback is it's the best training we did this year. Our people felt they could put it into practice straight away. Our business will definitely benefit.'

'Training was insightful, relevant, practical and enjoyable.'

'The course was fantastic! You made a dry subject fun and offered valuable tips to improve business writing. It was obvious that you're passionate about your subject.'

'Your tips and advice, and I used them all, made my last report 1000% easier to write. Best of all, our client loved it, saying it was very well written, very readable, well presented, and logical.'

'I liked the practical examples best. Many thanks - great job.'

'The course was much more relevant, interesting and practical than anything I did at Uni on reports/writing. It'll give me an edge for jobs in the future.'

'Once again, our people raved about your training.'

'Very few courses engage my attention 100% of the time. This one did.’

'An engaging facilitator who provided excellent ideas and solutions.'

'You brought writing to life - I felt excited to write for work. Thanks for tailoring the training to us so well and for the practical tools.'

'Fantastic - best course I've done. I can't wait to go back to work on Monday.'

'I’ve been on heaps of courses during my ‘many years’ in industry (ha) and this was definitely the best one yet!'

'Very helpful. Really well designed and facilitated too.'

'Awesome course. I did this about four years ago and it was still 100% useful and relevant.'

'One of the most useful courses I have done in my whole 30-year career!'

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From 12,000+ of our trainees
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Our communications training clients

















































Our communications training clients by industry
Banking/Finance
- AMP
- Australian Taxation Office (ATO)
- BankSA
- Bank of Melbourne
- BT Financial
- Canstar
- Commonwealth Bank
- CUA
- Cuscal
- ING Real Estate
- KKR Asia
- Liberty Financial
- Macquarie Bank
- NAB
- Pilot Partners
- Planum Partners
- Promontory Australasia
- QSuper
- RBS/ABN AMRO (Australia, Hong Kong, Singapore)
- Slattery Auctions & Valuations
- St.George Bank
- Suncorp Group
- VISA
- Westpac Bank (Aust., NZ)
Communications/Media/Marketing
- Fairfax Digital
- Fox Studios Australia
- News Limited
- Weber Shandwick
Construction/Property
- APP Corporation
- Arup
- BassWater (incl. John Holland & Veolia Water)
- Charter Hall
- Colliers International
- E3 Advisory
- ERGT Australia
- John Holland Group
- Landcom
- Leighton Contractors
- Lend Lease
- Mainbrace Constructions
- Property Council of Australia
- Transfield Services
- Valad Property Group
Consulting/Legal
- Baker and McKenzie
- Clayton Utz
- Dane Consulting
- KPMG
- Nous Group
- SAI Global
- Turner Freeman Lawyers
- Urbis
Energy/Mining/Environmental
- Acacia Mining
- AgForce
- BHP Billiton (& BMA)
- Cooper Energy
- Coronado Global Resources
- EDL Energy
- Exova Warrington Fire
- Glencore
- Glencore Coal Assets
- Santos
- Stanwell Corporation
- Tenix
Events/Conferences
- Association & Communications Events
- Informa
- Ipsos
- IQPC (Australia & Singapore)
- LexisNexis
- Reed Exhibitions
- Terrapinn
Government/Education
- Corrective Services NSW
- CRS Australia (Federal Govt)
- Govt Property NSW
- NSW Dept of Finance and Services
- NSW Dept of Premier & Cabinet
- NSW Dept of Primary Industries – Catchments & Lands
- NSW Dept of State Property Authority
- NSW Soil Conservation Service
- Queensland Treasury Corporation
- Tourism & Events Queensland
- WaterNSW
Healthcare
- IRT
- Johnson & Johnson
- Pfizer/Wyeth Pharmaceuticals
- Terumo Corporation
- UnitingCare Queensland
Hospitality
- Tourism Australia
Human Resources/Recruitment
- CoTalent
- Quay Appointments
Insurance
- AMP
- Avant
- Genworth Financial
- IAG (Insurance Australia Group)
- Medibank Private
- Youi
IT/Telecommunications
- BizData
- DotSec
- Harbour MSP
- IBM
- Optus Business
- Oracle
- Rackspace
- Readify
- Telstra
Manufacturing
- Downer EDI Rail
- Kimberley Clark
- Lion (food & beverage)
Networking Groups
- Business Chicks
- CEO Institute
- CPA Women in Business
- National Speakers Association
- Network Central
Retail
- Woolworths
Transportation/Logistics
- Aurizon
- Sydney Trains