Coronavirus and a new way of working
Communication skills & good hygiene just became two of the world’s most important assets Whether you’re working from home already or sensibly hitting the hand
Communication tips & more
Communication skills & good hygiene just became two of the world’s most important assets Whether you’re working from home already or sensibly hitting the hand
* Damn auto-correct We had a biggie! We trained: 1582 people in 113 courses from 34 companies, and 98 percent of attendees said they’d recommend
via GIPHY Business 101: We’re all in sales. Do you cringe at the thought? Why? One of the main reasons is our attitude: We think
Recently I ran a board-paper writing course for senior technology people in finance. It reminded me of a sacred cow you need to grab by
The Royal Commission wants banks to be more accountable. Could changing language change cultures? Here’s my case … as a poem! Ode to the Banking
Want to be more persuasive? The stakes are never higher than when you’re pitching to win a heart. My 9-year-old nephew moved to the States.
Still at work? Thanks for keeping the country going. Here’s a little levity to lighten your load! We dare you to sing this aloud: REWRITE
1. Perception is reality When your customers get a badly written email or letter, they make snap judgments about your business: Sloppy, bureaucratic writing =
How long would it take to drive to the sun? If you’re putting together EOFY budgets, targets and reports, I have good and bad news.
Post-training, your people will be inspired. But if you don’t embed the learning, this will eventually fade. In fact, research shows people can forget up
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‘The 10 Commandments of Business Writing’, for nix.