Business writing training
Help your team write emails and reports that actually get read – and acted on.
Our training has sharpened the business writing skills of thousands of professionals at some of Australia's most respected organisations:
Magneto Communications runs business writing training that drives measurable behavioural change in enterprise teams.
Since 2005, we’ve trained writers at organisations including CBA, Telstra, NSW Government and Woolworths Group to produce emails, reports and proposals that are clear, concise and get read. Our flagship program, Get It Write, is a tailored, full-day masterclass – with 1-2 hour Learning Bites and self-paced online courses for teams who need a faster or more flexible format. Every session is built around your templates, your samples and your people.
81% of professionals say poorly written material wastes a lot of their time.*
*Source: Josh Bernoff, Harvard Business Review – survey of business professionals who write at work.
Your people write every single day – emails, reports, briefings, proposals, updates. It’s one of the most constant activities in any enterprise. Which means every piece of writing is an opportunity. Specifically, three of them:
Save time
Write it once, clearly, and move on. No follow-up emails, no rewrites, no ‘can you clarify what you meant?’
Save face
Every email your team sends is a reflection of your organisation. Poor writing quietly erodes credibility. Great writing builds it.
Get better results
High-quality writing is easier to read, easier to act on, and far more likely to get the outcome you were after.
Get It Write teaches your team to do all three – in a tailored, one-day masterclass.
Who is this training for?
Our business writing training is built for enterprise teams – from graduates to the C-suite – whose work lives or dies by the written word.
It’s particularly powerful for people with technical backgrounds: engineers, analysts, risk and finance professionals whose brains are wired more for numbers than words.
We’ve trained teams across banking and finance, energy, government and professional services, and we tailor every session to your group’s level, so it lands whether your people are reluctant writers or polished ones looking for an edge.
Our business writing programs
Get It Write – the full-day masterclass
Format: full-day in-house masterclass (9am–5pm), or two 3-hour virtual sessions ■ Group size: up to 18 people ■ Delivery: at your workplace Australia-wide, or via Microsoft Teams globally ■ Tailoring: built on your templates, style guide, real writing samples and objectives.
Get It Write has been our most popular course over 20 years. This highly engaging masterclass will refine how you think about your writing. You’ll learn how to quickly, clearly and professionally get your messages across to even the busiest people.
This program teaches the essentials of high-quality, effective business writing, but is by no means basic. We always tailor to the standard of your group, whether beginner or advanced.
Who is this course for?
Get it Write is for anyone who needs to efficiently create or edit superior, easy-to-read documents and emails. It’s particularly suited to those with a technical background.
Learning outcomes
- Confidently tackle most business-writing tasks. Write emails, reports and updates that get to the point, and stay there.
- Lead with the most important information so busy readers get the message even if they skim.
- Apply a clear, repeatable structure to any business document, regardless of topic or length.
- Cut jargon and waffle without losing substance and know the difference.
- Write with greater confidence and spend significantly less time on drafts and rewrites.
- Use AI tools more effectively – with the human judgment to know when to override them.
Delivery formats
- Live program (face-to-face OR virtual)
- Self-paced online
- The AI advantage: AI can draft your words, but can’t ensure clarity, influence, and impact. We’ll teach you both – the human skills and the AI smarts.
Program focus
Prepare
- Brainstorm quality content quickly.
- Write factual, informational content, e.g. emails, reports, instructions and procedures.
- Write concisely and clearly.
Organise
- Write professionally and respectfully for different readers.
- Adjust your tone to suit your audience and message.
- Choose the right language, length and style to boost engagement.
- Be more persuasive. Get ‘yes’ more often.
- Structure large documents to be accessible and readable.
- Get attention with ‘read-me!’ headlines and subheads.
Write
- Use ‘active voice’ to get more impact.
- Adjust layout and formatting to make reading fast and easy, even for skimmers.
- Cleverly drive AI and other writing technology to improve your content, style and correctness.
Professional Development: 8 hours
Learning Bites
Sometimes a shorter session for a larger group is what you need to inspire change and get everyone ‘on the same page.’
We can tailor a range of sessions to your audience, whatever your goals or industry, for the following business-writing topics:
- The 8 Habits of Brilliant Business Writers
- Brevity: How to Cut It at Work
Ideal for: team days, conferences or keynotes, lunch-and-learns, 20–120+ people
Self-paced & online
Get It Write is also available as a self-paced online course – the same proven content, completed anytime, anywhere.
Trainees will receive:
- highly engaging video training focused on boosting your results at work
- comprehensive, full-colour reference manual rich with proven writing ideas, principles and techniques.
Ideal for: When the learning is just for you, or for a small group that doesn’t yet fill an in-house session.
Writing with AI
AI now drafts half the workplace’s words. The problem? It can’t ensure clarity, influence or impact – and most teams are getting volume out of it, not quality.
Coaching AI to Write Like a Human teaches your team to brief, steer and edit AI like a pro writer would. Because prompting is writing – and the teams who write well get dramatically better results from AI.
Available as either a Learning Bite session or as a recorded webinar with supporting resources to apply straight away.
Ideal for: Individuals or distributed teams who want to lift their AI writing now.
What our trainees say
Frequently Asked Questions
Should I choose ‘Get it Write’ or ‘Board Paper Brilliance’?
The right choice depends on what you’re writing:
- Board Paper Brilliance: A perfect fit if the group is writing board, committee, and formal papers regularly and repeatedly. This course focuses on structuring clear, strategic communication for senior audiences. If you’re not writing board papers but definitely want to sharpen your written communication overall, ‘Get it Write’ is your go-to.
- Get it Write: If your people are writing a very broad range of everyday business communication – emails, reports, proposals, and more – this is a great choice. This course is targeted at enterprise teams with a primarily technical background. These people are wired for numbers more than words, but need to build better habits around clear, concise and commercial business writing.
The two courses aren’t part of a progression – one isn’t more advanced than the other. Both are for business writing and both are principles-based. You choose the right one based on what the team is writing.
Can you customise the training for our organisation?
Yes, every program is tailored to your company, the individuals attending and the learning outcomes you need.
What are your recommended group sizes?
We have training options for both individuals and large enterprise teams. One size does not fit all so contacting us and discussing what you need is a great first step. We have solutions and experience with all scenarios.
Key programs: Most of what we do is run in-house training for enterprise teams. Each cohort is typically up to 18 people. This is a great group size for diverse inputs and the opportunity to all learn from each other. If the group gets larger it’s harder for attendees to feel comfortable asking questions, time becomes tight, and personalised learning starts to diminish.
Presentation skills training is an exception: Given we run this in a very practical and personalised group coaching format these programs are limited to 14 people.
Learning Bites: Our shorter 1-2 hour ‘Learning Bites’ sessions are more flexible around numbers. They range from 20 people workshop style up to 120 and above for keynote or conference style sessions.
Is virtual training as effective as face-to-face?
Absolutely! We design every virtual session to be highly engaging using multimedia, real-time collaboration, and active discussion. Virtual has emerged as the preference for our enterprise clients because their teams are mostly dispersed globally and the virtual training format is a winner thanks to our unique delivery style.
Do you offer post-training support?
Of course! The learning expands back into the workplace. Participants receive extensive post-training resources and access to ongoing learning tools.
Interested in our business writing courseS?
Tell us about your team and training needs below. We’ll get in touch so you can learn more about our course and how it will benefit your people.
BONUS: We’ll also send you our ‘8 Habits of Brilliant Business Writers’ infographic straight away, that you can share with your team.
Magneto Mentor AI
Want to build consistent business writing into your team’s daily workflow? That’s exactly what Magneto Mentor AI does.
Learn by doing. Create custom AI workflows for the communication tasks you and your team do every day. Built for enterprise teams.