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Dreaming of a write* Christmas?

Still at work? Thanks for keeping the country going. Here’s a little levity to lighten your load! We dare you to sing this aloud: REWRITE ...
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Top 5 reasons why your people need communication training

1. Perception is reality When your customers get a badly written email or letter, they make snap judgments about your business:Sloppy, bureaucratic writing = a ...
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Take the ‘numb’ out of numbers

How long would it take to drive to the sun? If you’re putting together EOFY budgets, targets and reports, I have good and bad news. ...
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Six ways to embed the learning

Post-training, your people will be inspired. But if you don’t embed the learning, this will eventually fade. In fact, research shows people can forget up ...
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Writing to senior execs? Avoid this! [infographic: reading grade level]

How tough reading grade levels can limit your career I was training a group from a big-4 bank when a guy (bravely) shared a vital ...
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The Curse of Cognitive Load: Why complexity kills comms

 ‘When I saw them shuffling back from the director’s office, I knew he’d said no.’ If you’re like most people, you’re missing something crucial in how you ...
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