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Grab this sacred cow by the horns
Recently I ran a board-paper writing course for senior technology people in finance. It reminded me of a sacred cow you need to grab by the horns. This: ‘Avoid conflict at all costs.’ Don’t get ...
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Ode to the Banking Royal Commission
The Royal Commission wants banks to be more accountable. Could changing language change cultures? Here’s my case … as a poem! Ode to the Banking Royal Commission Who’d have thought that how you write Could lead ...
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This 8yo girl’s love letter is persuasion genius
Want to be more persuasive? The stakes are never higher than when you’re pitching to win a heart. My 9-year-old nephew moved to the States. He just got this love letter from an 8-year-old classmate. ...
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Dreaming of a write* Christmas?
Still at work? Thanks for keeping the country going. Here’s a little levity to lighten your load! We dare you to sing this aloud: REWRITE HELL(to the tune of ‘Jingle Bells’) Dashing through typosThe grammar’s ...
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Top 5 reasons why your people need communication training
1. Perception is reality When your customers get a badly written email or letter, they make snap judgments about your business:Sloppy, bureaucratic writing = a sloppy, bureaucratic company. 2. Managers’ eyes off the ball How ...
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Take the ‘numb’ out of numbers
How long would it take to drive to the sun? If you’re putting together EOFY budgets, targets and reports, I have good and bad news. The good news: Adding numbers (statistics, results, proof) to your ...
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