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How do I become a better writer?
Hello Paul, I participated in your business writing course over the past two days. Currently, I don’t have to write frequently. I only write reports 2-3 times a year. Can you suggest any practice or ...
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Smart ways to enjoy (and finish!) your online course
Most of what we do is run in-house, tailored training for enterprise teams of around 15-20 people per session. Not everyone has a team that big so we wanted to make sure you had an ...
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Coronavirus and a new way of working
Communication skills & good hygiene just became two of the world’s most important assets Whether you’re working from home already or sensibly hitting the hand sani at every turn, traditional ways of working just went ...
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Anatomy of a ‘cold’ email warm enough to toast marshmallows
Business 101: We’re all in sales. Do you cringe at the thought? Why? One of the main reasons is our attitude: We think selling is ‘I win, you lose’. It’s something I do to you. ...
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Grab this sacred cow by the horns
Recently I ran a board-paper writing course for senior technology people in finance. It reminded me of a sacred cow you need to grab by the horns. This: ‘Avoid conflict at all costs.’ Don’t get ...
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Ode to the Banking Royal Commission
The Royal Commission wants banks to be more accountable. Could changing language change cultures? Here’s my case … as a poem! Ode to the Banking Royal Commission Who’d have thought that how you write Could lead ...
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