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What beats a good argument every time? Pathos.

According to research, we’re bombarded by 2,904 media messages daily. We notice 52, and positively remember only 4 (SuperProfile 2010). Boy, are we swamped! Add to ...
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Is your character convincing? The role of ‘ethos’ in influence

What’s the most important part of an email? If you said, ‘The subject header!’ you’d be wrong. When you get an email, you don’t look at ...
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Weird Al’s hilarious grammar lesson: 9m views in 5 days – #WordCrimes video

A grammar intervention If you love decent writing and grammar, this is for you. If you don’t know your “you’re” from “your”, this is for ...
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Research shows poor communication kills projects

Research: Half of all failed projects die due to poor communication If getting more projects over the line is important to your career and business, ...
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To influence them, frame them

‘Writing to Influence’ workshops: What they loved I’ve just finished running ‘Writing to Influence’ workshops in Brisbane, Sydney and Melbourne for Business Chicks. Great to see ...
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Persuasive business writing: Commitment and consistency

To influence, get ’em committed. How are your New-Year resolutions going? Today’s ‘influence’ tip holds the key to you achieving them, and to changing your readers’ minds. ...
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